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Terms and Conditions

Welcome to FirstChoice Carpet VA (“Company,” “we,” “our,” “us”). These Terms and Conditions govern your access to and use of our website https://www.firstchoicecarpetva.com (“Website”) and the services we provide. By accessing or using our Website or services, you agree to comply with these Terms. If you do not agree, please do not use our Website or services.

Services

We offer a range of professional cleaning services, including but not limited to:

  • Carpet Cleaning
  • Upholstery Cleaning
  • Tile & Grout Cleaning
  • Hardwood Floor Care
  • Move-In/Out Cleaning
  • Janitorial Cleaning

Appointments and Cancellations

  • Appointments must be scheduled in advance and confirmed by our team.
  • Cancellation or rescheduling requests must be made at least 24 hours before the appointment. Failure to do so may result in a cancellation fee.

Payments

  • Payments are due upon completion of services unless otherwise agreed in writing.
  • Accepted payment methods include cash, credit/debit cards, and online payments.
  • Failure to pay on time may result in additional fees or service suspension.

Customer Responsibilities

Customers are expected to:

  • Provide accurate information when scheduling services.
  • Ensure the work area is accessible and free from obstructions.
  • Secure valuables, as we are not responsible for items left unattended during services.

Service Guarantee

We are committed to customer satisfaction. If you are not satisfied with our service, please contact us within 24 hours, and we will work to address the issue promptly.

Limitation of Liability

While we strive to provide excellent services, we are not responsible for:

  • Pre-existing damage to carpets, flooring, or upholstery.
  • Damage resulting from improper maintenance prior to service.
  • Unforeseen issues beyond our control.

Privacy

We respect your privacy and handle your personal information in accordance with our Privacy Policy.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any updates will be reflected on this page with the effective date.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

FirstChoice Carpet VA
Phone: (571) 477-7343
Email: [Insert Email Address]
Address: [Insert Address]

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